Mix and Match

Shipping policy

Thank you for shopping with us. We are committed to delivering your orders quickly and efficiently across the Kingdom of Saudi Arabia.

1. Shipping Locations

We currently ship to all major cities and regions within Saudi Arabia (KSA).

2. Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders are not processed or shipped on weekends or public holidays.

3. Delivery Time

As a dropshipping store, our products are sourced from international and local suppliers.

  • Standard Delivery Time: 5–12 business days
  • Remote Areas: 7–15 business days

Delivery times may vary depending on your location and courier service.

4. Shipping Charges

  • Free Shipping on selected products or orders above a certain amount (if applicable)
  • Otherwise, shipping charges will be calculated at checkout

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use this to track your order in real-time.

6. Delays & Unexpected Issues

While we strive to deliver on time, delays may occur due to:

  • High demand or peak seasons
  • Customs clearance processes
  • Courier delays
  • Incorrect shipping information

We appreciate your patience in such situations.

7. Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by customers.

8. Failed Delivery Attempts

If delivery fails due to unavailability or incorrect contact details, the courier may attempt redelivery or return the package.

9. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will investigate and offer a replacement or refund if applicable.

10. Contact Us

If you have any questions regarding shipping, feel free to contact our support team: